General Manager | Full-time | nhow Amsterdam RAI

General Manager | Full-time| nhow Amsterdam RAI

Are you the new General Manager with a passionate and enterprising look on for the world of hospitality, food and drinks? Are you ready for the next step and to join the vibrant atmospheres of nhow Amsterdam RAI, ‘the culture’s hub’?

social hub. design hotel. the place to be.

nhow Amsterdam RAI is a social and multicultural hub for globetrotters, business travelers, and Amsterdam locals. The iconic building, facing the various cardinal directions, symbolizes the melting pot of cultures the city of Amsterdam has always been and continues to be. The impressive 91-metre-tall building is in the Zuidas district, right next to the RAI Amsterdam Convention Centre, and is offering its guests a dynamic headquarters and home base.

For this iconic social hub, we are looking for an ambitious leader with a vibrant personality and a genuine approach. The scope of your responsibility will be to oversee the development and management of the hotel strategy, ensuring that nhow experiences are aligned with the nhow standards and KPIs, as well as managing the annual budget, in delivering the set revenue and GOP targets, and collating and analyzing data to support strategic decision making.

What’s in it for you? (spoiler: A lot!)   

• A competitive salary with a matching management by objectives programme;
• Lease car;
• Ample opportunity for personal development or management development via our own University; 
• Employee rates starting from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops; 
• Travel allowance of €0.23 per km, up to 30 km distance from work each way; 
• Welcome @ Work; dine, spend the night, and have breakfast in your own hotel for 2; 
• Team building events, trips, and holiday parties; 
• The opportunity to grow within our company worldwide. 

What part will you play in creating the unforgettable?

As the General Manager of nhow Amsterdam RAI, you are the ambassador of this hotel, ensuring the highest levels of quality, creativity, and unique guest experiences. Your enormous thirst for inspiration and diversity enables you to broaden horizons and change perspectives amongst employees, guests and clients. Your vibrant personality allows you to engage and encourage others and eventually achieve desired results. Just like the building, you are the icon of the nhow Amsterdam RAI!

As the General Manager of nhow Amsterdam RAI, you develop, manage budgets and objectives. You implement and maintain nhow standards & procedures and you ensure their implementation through your management team. You will be responsible for the overall strategy of the hotel ensuring regular reporting to your main stakeholders and owners. Your support leadership style enables you to empower your team to ensure high levels of quality and service.You report directly to the Regional Director of Operations.

What makes you the perfect fit for this bold journey?

• At least 5 years working experience in a General Manager role in a mid/upscale property.
• Experience in leading complex and profitable F&B operations.
• You have a solution driven mindset and can make and take decisions in the moment.
• A balanced track record in commercial results, great guest experience, and developing teams.
• Focused on results in terms of finance and quality.
• Excellent organizational and analytical skills.
• You are a mature leader, listener and equally ambitious and driven to get the job done through your team.
• You feel comfortable working in a modern life-style hotel and adopting the informal culture.
• You are proficient in English. Dutch and any additional languages are welcome.