Front Office Shiftleader (f/m/d) - NH Geneva Airport

As a Front Office Shiftleader (f/m/d), you will be the first point of contact for our international guests, looking after them from check-in to check-out. Just as you care for our guests with dedication and passion, we care for you.

This is a fulltime position based in Geneva, Switzerland. 

Your Benefits at NH Hotels

• Free online & offline training programmes organized by our own University. 
• Welcome at work programme: feel like a guest and enjoy a free night in your hotel! 
• Excellent career growth opportunities within the company. 
• Employee rates starting from € 36 in all our hotels worldwide.
• 30% discount in the F&B outlets.
• Friends & Family discount up to 25%.
• Various discounts in (web)shops.  

Your Role at a Glance

• You are fluent in French and English both oral and written.
• You already have experience of managing a team.
• Excellent command of SAP TMS.
• You enjoy being a host.
• You are good at communicating in a friendly and appreciative manner.
• You impress with your organizational skills and independent working style during your shift.
• Teamwork and mutual support are important to you. 

What Makes You a Great Fit

• Check-in and check-out, as well as providing personal and telephone support to our guests.
• Implementing service and quality standards at the front office.
• Accepting and processing reservations.
• Compiling statistics, reports, and daily cash reports.
• Training and supporting your team members.