Concierge Trainee - Anantara Grand Hotel Krasnapolsky

Do you love helping others and making every guest feel truly welcome? At Anantara Grand Hotel Krasnapolsky Amsterdam, we’re looking for a Concierge Trainee who brings warmth, attentiveness and a personal touch to every interaction — from luggage service to local recommendations.

Why you’ll love your journey with us

At Anantara, we believe in rewarding your dedication with exceptional benefits:

• Internship allowance of €750 gross per month (based on 5 days per week)
• Global team member rates at over 500 Minor Hotels
• Friends & Family rates to treat your loved ones worldwide
• 50% discount on F&B at 16 luxury hotels across Amsterdam
• A complimentary experience stay to immerse yourself in the Anantara guest journey
• Access to tailored learning programs and our online university
• Priority access to internal vacancies across Minor Hotels
• One free meal per shift

Your role in the journey

As Concierge Trainee, you’ll be part of the Front of House team, assisting guests with their luggage, answering questions, and offering tips about Amsterdam’s best spots. You’ll be a visible presence in the lobby, helping guests feel at ease and well taken care of.

Your responsibilities include:

• Assisting guests with luggage and managing storage
• Lobby hosting and being a point of contact for guest questions
• Providing information about local attractions and experiences
• Collaborating closely with the Front Office team
• Creating warm, memorable moments for every guest

What you’ll bring

• Availability for at least 20 weeks, 5 days per week (including weekends)
• A natural interest in people and different cultures
• A friendly, proactive and service-minded attitude
• The ability to connect easily with guests and surprise them with your personal touch
• Strong communication skills and fluency in English; Dutch is a plus

Where your journey begins

In the heart of Amsterdam, overlooking the Royal Palace and National Monument, Anantara Grand Hotel Krasnapolsky Amsterdam blends timeless elegance with modern flair. With 402 stylish rooms, over 2,000 square meters of meeting space, and a serene Spa & Wellness center, our hotel is a destination in itself.

Guests indulge in Michelin-starred dining at The White Room by Jacob Jan Boerma, sip signature cocktails at The Tailor, and enjoy the historic charm of Grand Café Krasnapolsky. The iconic Wintergarden — dating back to 1880 — hosts inspiring events and daily breakfast in a breathtaking setting.

Ready to begin your journey?

Send your CV and motivation letter to Nina Radak via hr.krasnapolsky@anantara-hotels.com.

Not sure which role suits you best, or simply curious to explore more opportunities? Reach out — we’d love to help you find your perfect fit.