Day & Night Receptionist - Full-time - NH Amsterdam Leidseplein

As part of the front office team, you will be the first point of contact for our international guests from check-in to check-out.

Your Benefits at NH Hotels

• Free online & offline training organized by our own University. 
• End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).  
• Employee rates starting from €36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops. 
• Team building events, trips and holiday parties.  
• The opportunity to grow within our company worldwide.  
• Salary based on your experiences starting from Horeca CLA scale 5. 

Your Role at a Glance

As a Day & Night Receptionist, you ensure that all guests have a stunning first impression of our hotel. You welcome guests with a smile, make them feel at ease, and make sure they can come to you for all their questions. You communicate efficiently with other departments, such as Housekeeping and F&B, so that guest expectations are exceeded. Where upselling is possible, you will identify opportunities from a commercial point of view and take targeted action. At the reception, you work in alternating shifts, and you report to the Desk Managers/Assistant Front Office Manager of the Front Office team.

What Makes You a Great Fit

• Helping guests puts a big smile on your face. The 'always a pleasure' mentality is second nature for you, and you are happy go the extra mile for our guests;
• You know how to prioritize and keep your cool during busy moments;
• You are a 'Natural Host'. Experience and a relevant education are useful, but is not the most important for us;
• You have a flexible schedule and can adapt to alternating shifts as this role requires availability for morning, evening, night and weekend shifts;
• You are interested in computers and enjoy learning new systems.

Are you looking for a new challenge? Apply now!