Day/Night Receptionist - Full-time - NH Collection Amsterdam Barbizon Palace

As part of the front office team, you will be the first point of contact for our international guests from check-in to check-out.

Beyond the ordinary: Your Benefits at NH Collection  

• Free online & offline training organized by our own University. 
• End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).  
• Employee rates starting from € 36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops. 
• Team building events, trips and holiday parties.  
• The opportunity to grow within our company worldwide.  
• Salary based on your experiences starting from Horeca CLA scale 5.

Your Day-to-Day at NH Collection  

06:45 You arrive, in uniform, with a cup of coffee in the back office, your colleague from the night shift does the handover, you note the action points.
07:00 You start with your checklist and are ready to provide a service with a heartfelt smile for the guests checking out.
08:00 You have checked today's arrivals and communicated special details to the Desk Manager and other departments.
10:00 Between phone calls, you handle incoming emails and work your way through the 'morning rush'.
12:00 Enjoy your lunch with colleagues from other departments.
13:00 You check whether there are still guests who need to check out and continue with your checklist until it is finished.
14:00 You prepare the handover for the evening shift, start counting the cash register, and make sure all tasks are done.
14:45 The evening shift has arrived, and you attend the handover.
15:00 Time to go home!

Excellence begins with you – Your qualities    

• Your goal is to give every guest an “Extraordinary” experience;
• You are always one step ahead, and you love to exceed the guests' expectations. No is not an option for you;
• You know how to prioritize and keep your cool during busy moments;
• You are a ‘Natural Host’. Experience and a relevant education are useful, but is not the most important for us;
• You like variety in your work and working hours. Due to alternating shifts (morning, evening, and night shifts), your life never seems dull;
• You are interested in computers and enjoy learning new systems.

Are you looking for a new challenge? Apply now!

Relevant work experience or interest areas: Front Desk Agent/  Receptionist/ Front Office Supervisor/ Hospitality Staff/ Guest Service Agent/ Front Desk Clerk/ Front Office Coordinator (m/f/d)