Front Office Trainee - Anantara Grand Hotel Krasnapolsky Amsterdam

Do you love making people feel welcome and turning a simple check-in into a memorable moment?
At Anantara Grand Hotel Krasnapolsky Amsterdam, we’re looking for a Front Office Trainee who brings warmth, attentiveness and a touch of luxury to every guest interaction.

Why you’ll love your journey with us

At Anantara, we believe in rewarding your dedication with exceptional benefits:

• Internship allowance of €750 gross per month (based on 5 days per week)
• Global team member rates at over 500 Minor Hotels
• Friends & Family rates to treat your loved ones worldwide
• 50% discount on F&B at 16 luxury hotels across Amsterdam
• A complimentary experience stay to immerse yourself in the Anantara guest journey
• Access to tailored learning programs and our online university
• Priority access to internal vacancies across Minor Hotels
• One free meal per shift

Your role in the journey

As Front Office Trainee, you’ll be the face of the hotel — welcoming guests, answering questions, and creating authentic luxury moments. You’ll learn the ins and outs of front office operations and gain valuable skills in guest relations, upselling, complaint handling and LQA standards.

Your responsibilities include:

• Handling check-in and check-out procedures
• Performing administrative tasks related to guest stays
• Providing guests with information about the hotel and surroundings
• Answering questions and resolving issues with care and professionalism
• Creating warm, memorable experiences for every guest

What you’ll bring

• Availability for at least 20 weeks, 5 days per week (including weekends)
• A flexible, motivated and stress-resistant mindset
• A natural interest in people and different cultures
• The ability to surprise guests with your personal touch
• Strong communication skills and fluency in English; Dutch is a plus

Where your journey begins

In the heart of Amsterdam, overlooking the Royal Palace and National Monument, Anantara Grand Hotel Krasnapolsky Amsterdam blends timeless elegance with modern flair. With 402 stylish rooms, over 2,000 square meters of meeting space, and a serene Spa & Wellness center, our hotel is a destination in itself.

Guests indulge in Michelin-starred dining at The White Room by Jacob Jan Boerma, sip signature cocktails at The Tailor, and enjoy the historic charm of Grand Café Krasnapolsky. The iconic Wintergarden — dating back to 1880 — hosts inspiring events and daily breakfast in a breathtaking setting.

Ready to begin your journey?

Send your CV and motivation letter to Nina Radak via hr.krasnapolsky@anantara-hotels.com.

Not sure which role suits you best, or simply curious to explore more opportunities? Reach out — we’d love to help you find your perfect fit.