Internship Reception Administration - nhow Amsterdam RAI

Are you the Front Office Management Intern who embraces a service with twist, has a passion for people, and who enjoys the vibrant atmosphere of nhow Amsterdam RAI, ‘the cultures hub’? 

social hub. design hotel. the place to be. 

nhow Amsterdam RAI is a social and multicultural hub for globetrotters, business travelers, and Amsterdam locals. The iconic building, facing the various wind directions, symbolizes the melting pot the city of Amsterdam has always been and continues to be. The impressive 91-metre-tall building is in the Zuidas district, right next to the RAI Amsterdam Convention Centre, offering its guests a dynamic headquarters and home base. 

For this iconic social hub, we are looking for a Front Office Management Intern who is enthusiastic, energetic, and proactive, and who is ready to take part in a dynamic design hotel. You will be the memory-maker by creating elevated stay of our guests. 

What’s in it for you (spoiler: a lot!)        

• Compensation of € 750 gross per month for all your hard work, based on full-time hours; 

• Free online & offline training organized by our own University; 

• Refer-a-friend bonus (500 EUR); 

• Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops; 

• Welcome @ Work; dine, spend the night, and have breakfast in your own hotel for 2; 

• Team building events, trips and holiday parties; 

• The opportunity to grow within our company worldwide.   

What makes you the perfect fit for this bold journey? 

• You are currently studying a bachelor's degree in hospitality, tourism or similar; 

• You have worked in hotel reception before for at least 6 months; 

• You are available for at least 6 months; 

• You can work independently, without the need for close supervision; 

• You get energy from working with (international) guests and colleagues; 

• You have a good command of the English language. 

What part will you play in creating the unforgettable? 

As a Front Office Management intern you will learn all there is to learn about the following departments: reception, guest relations, and duty management. This position will be a combination of hands-on operational duties such as supporting colleagues from these departments on the floor. You will also learn the back-of-house and supervisory tasks such as handling complaints, answering guests’ reviews, doing inventories, monitoring quality, monitoring work of the team, etc. On top of that, you will be actively brushing up on your leadership skills by learning to give constructive feedback, working across departments, participating in the manager’s meetings and much more.