Meeting & Events Employee - Part-time - NH Schiphol Airport
Amsterdam, NL The Netherlands
Your Benefits at NH Hotels
- Free online & offline training organized by our own University.
- End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
- Employee rates starting from €36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
- Team building events, trips and holiday parties.
- The opportunity to grow within our company worldwide.
Your Role at a Glance
As a Booking Office Employee you are responsible for the sales and organisation process for all corporate group requests and social events. You can quickly create clear quotes based on the customer's wishes. You are responsible for the follow-up of your quotes and the contract negotiations with the customer. You contribute to maximising turnover by striving for the highest possible conversion. You are able to build and maintain a good relationship with your customers and ensure recurring business. You are able to manage a good relationship and cooperation with internal departments and external organisations. You are the main contact person for all your confirmed groups and are responsible for all organisational and financial agreements made with the client and the communication of this to the hotels. An important aspect of your role is to maximise profit through upselling and cross selling.
What Makes You a Great Fit
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Helping guests puts a big smile on your face. The ‘always a pleasure’ mentality is second nature for you, and you are happy go the extra mile for our guests;
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You enjoy planning and arranging all kinds of meetings and events, and you are able to place yourself in the guest’s shoes;
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You find it a challenge to ensure that everything is arranged down to the very last detail. Upselling is your forte;
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In addition, you are flexible, accurate, and you are a real team player. In this position you always have a clear overview, you have a commercial attitude, and you always think one step ahead;
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In addition, you have excellent communication skills, both with guests and with other contacts, operational departments, and the GEM Office;
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Fluent in Dutch and English.