Internship Meeting & Events (m/f/d)- nhow Brussels - 6 months
Brussels, BE Belgium
What's in it for you (spoiler: a lot!)
In this position you are working for Minor Hotels, a professional international hotel chain with a dynamic and friendly vibe.
We understand that people make the difference, and this is conveyed in our excellent working conditions:
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Welcome @ work programme: enjoy a free night stay and experience the hotel as a guest
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For students outside Belgium a compensation of €750 net per month.
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Free online & offline training organized by our own University.
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Employee rates starting from € 36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
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Holiday parties.
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The opportunity to grow within our company worldwide after graduation.
What part will you play in creating the unforgettable?
As a Meeting & Event Intern, you are one of the most important representatives of the hotel.
Together with the Meeting & Events Organizer, you help with the organization and progress of the reservation and the clear communication of this within the hotel. An important aspect of the position is maximizing revenue through up-selling and cross-selling. Of course, you have strong communication skills, which means that our customers continue to book with nhow Brussels with great pleasure and confidence, partly due to your organizational talent.
Associated tasks are:
• Support in handling group reservations.
• Support with site inspections.
• Drafting and sending revised confirmations, contracts, and pro forma invoices supplemented with the necessary appendices and documentation.
• Entering all details into the reservation system.
• Making deviating agreements in consultation with your direct supervisor, for example, discounts and deviating conditions.
• Monitoring the progress of the reservation, whereby you create and maintain a file.
• In addition, you ensure good cooperation both internally and with our customers.
What makes you the perfect fit for this bold journey?
- You make contact easily, are friendly, and are good on the phone.
- You also know how to communicate well with our guests and relations face-to-face.
- You are stress-resistant, you are flexible
- You master both the English and Dutch or French language.
- You have commercial insight and are alert to signals from the market and you respond commercially to the wishes of the customer.
- You are negotiating, creative, and approach the customer with persuasiveness.
- For this internship, you must be available for at least 5 months.