Conference and Events Supervisor - Anantara the Marker Dublin

Anantara The Marker Dublin Hotel is a sleek, contemporary landmark inspired by the elements and overlooking the waterfront of Grand Canal Square. This luxury hotel in Dublin is in an ideal position for exploring the city’s main tourist attractions and its main business and financial district. It is conveniently close to the IFSC and the Convention Centre Dublin.

Part of the regenerated Docklands that exemplify the city’s cosmopolitan future, the hotel is ideal for both business and leisure guests. The area is home to tech and finance giants, chic restaurants and world-class theatres.

This is a fantastic opportunity to join our Conference and Events Operations team as a Supervisor 

Supervisory responsibilities:

• As a member of LHW (Leading Hotels of the World), you are responsible for maintaining the standards as set by LQA (Leading Quality Assurance) and applying the Anantara Brand.
• To ensure the highest hotel standards of luxury and quality are delivered consistently to our guests. To carry out departmental audits to ensure LHQA is achieved by all team members.
• To ensure that the Hotel’s Vision & Mission statement is communicated to the team
• To ensure that areas of responsibility are clean and well maintained.
• To ensure that the ambience in departments (lights, music and temperature) are controlled.
• To report defective materials and equipment to the appropriate departments.
• Ensure that all new initiatives are implemented in the agreed time frame.
• To ensure that personal objectives are set and achieved on a yearly basis.
• To attend meetings as required.
• To ensure a consistently high level of security is well maintained throughout the Hotel.
• To ensure departmental sales are achieved in line with the hotel budget
• To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
• To provide support where necessary in other areas of the Hotel and F&B.
• To comply with the hotels cash handling procedures and ensure that all team members are trained accordingly.
• To drive business results through revenue growth and cost savings efficiency.

People

• To assist in the recruitment and selection of team members
• To appraise all team members in accordance with the agreed appraisal procedure.
• To ensure that all team members comply with the employee handbook.
• To ensure departmental daily briefings are carried out at relevant times.
• To ensure that all team members are rostered in accordance with the Organisation of Working Time Act
• To ensure that all team members adhere to the hotel’s grooming procedures.
• To identify develop key team members and develop a succession plan in conjunction with People & Culture.
• To train all team members have a full knowledge and understanding of the Leading Hotels of the World Quality Assurance targets and that the highest standards quality are delivered consistently to our guests.

Must currently have the right to work full time in Ireland.

Ideally already have previous supervision experience. Must have knowledge of Food and Beverage in a luxury hotel environment.