Food & Beverage Supervisor - Anantara The Marker Dublin

Management responsibilities:

• As a member of LHW (Leading Hotels of the World), you are responsible for maintaining the standards as set by LQA (Leading Quality Assurance) and applying the Anantara Brand.
• To ensure the highest hotel standards of luxury and quality are delivered consistently to our guests.To carry out departmental audits to ensure LHQA is achieved by all team members.
• To ensure that the Hotel’s Vision & Mission statement is communicated to the team
• To ensure that areas of responsibility are clean and well maintained.
• To ensure that the ambience in departments (lights, music and temperature) are controlled.
• To report defective materials and equipment to the appropriate departments.
• Ensure that all new initiatives are implemented in the agreed time frame.
• To ensure that personal objectives are set and achieved on a yearly basis.
• To attend meetings as required.
• To ensure there is management presence in all departments at all times.
• To ensure a consistently high level of security is well maintained throughout the Hotel.
• To ensure guest feedback is acted upon in a timely manner ensuring the relevant people are informed and that all necessary action is taken to prevent re occurrences.
• To monitor all purchasing and costs in the department and to ensure that spend is in line with budgets and in line with purchasing procedures
• To ensure departmental sales are achieved in line with the hotel budget
• To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
• To provide support where necessary in other areas of the Hotel.
• To comply with the hotels cash handling procedures and ensure that all team members are trained accordingly.
• To drive business results through revenue growth and cost savings efficiency.

People

• To assist in the recruitment and selection of team members
• To appraise all team members in accordance with the agreed appraisal procedure.
• To ensure that all team members comply with the employee handbook.
• To manage the Timepoint System for relevant departments.
• To ensure holidays, bank holidays and lieu time are managed for all team members.
• To ensure departmental daily briefings are carried out at relevant times.
• To chair monthly departmental meetings and ensure team members attend General Team Meetings and ECCM when required.
• To ensure that all team members are rostered in accordance with the Organisation of Working Time Act
• To ensure that all team members adhere to the hotel’s grooming procedures.
• To identify develop key team members and develop a succession plan in conjunction with People & Culture.
• To train all team members have a full knowledge and understanding of the Leading Hotels of the World Quality Assurance targets and that the highest standards quality are delivered consistently to our guests.

Leadership Competencies

• Self-motivated and sets a positive example for employees by their attitude and performance
• Demonstrates high levels of energy, enthusiasm and professionalism
• Encourages the team towards Hotel and individual objectives and aims
• Shows concern for their team members and interacts with them in a positive manner
• Provides a great work environment and treating each other with dignity and respect and embracing diversity (TEAM)
• Demonstrates strong leadership skills and regularly shows an ability to adjust their approach to deal with different people and situations
• Communicates in a structured and effective manner with their team
• Builds and sustains effective relationships with employees and customers
• Motivates, inspires and empowers others to improved performance
• Fully knowledgeable and complaint with the leading Hotels of the World LQA program.