Maintenance Assistant - Anantara The Marker Dublin
Dublin, IE Ireland
General responsibilities:
- To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest deluxe quality that guests expect are delivered consistently.
- To deliver excellent care to our guests
- To have an understanding of the Hotel’s Vision & Mission statement is communicated to the team
- To ensure that areas of responsibility are clean and well maintained and cleaning checklists are adhered to.
- To report defective materials and equipment to appropriate individual
- To ensure that the ambience in departments (lights, music and temperature) are controlled..
- To be vigilant throughout the Hotel to promote security
- To have strong product knowledge of all areas of the hotel.
- To accept flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
- To provide support where necessary in other areas of the Hotel.
- To comply with the hotels cash handling procedure.
Specific Duties
- To carry out all duties in line with departmental Standards Manual (Leading Quality Assurance)
- Provide a channel for communication within the hotel to effectively deal with all telephone and email enquiries in a professional and courteous manner
- To be fully aware of any menu updates, hotel promotions, corporate promotions or special
- To be knowledgeable and informed about the introduction of products.
- To carry out cleaning as required.
- To liaise with other departments to ensure that all guest requests are attended to efficiently.
- To rectify any maintenance issues within the hotel on a daily basis
- To monitor and control costs in all areas, energy saving etc.
- Carry out regular hotel inspections to identify maintenance requirements
- To ensure guests safety by eliminating potential risks and hazards
- To check and replace used fire extinguishers immediately
- To ensure that all facilities of the hotel are maintained to the highest standard
- To monitor all purchasing in maintenance in line with the purchasing policy of the hotel
- To ensure that a safe and secure environment for guests, employees and visitors is maintained
- To ensure that all equipment is operated in line with trained instructions and is maintained in a clean working condition
- To use and store all hazardous substances in line with trained instructions
- To wear protective clothing as per safety procedures
- To prioritise and complete all jobs according to departmental standards and within appropriate timeframe and where this is not possible guests and relevant managers are informed
- To ensure that all work complies with safety standards
- To maintain stocks to the required level
- To ensure that all bedrooms are checked on a rota basis and maintenance problems corrected
- To assist the Facilities Manager with the Preventative Maintenance program in the hotel.
- To ensure that public areas are checked daily and maintenance problems are corrected in a timely fashion.