Night Manager - Anantara the Marker Dublin Hotel

Join Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.

You'll have the opportunity to work in locations that range from the buzz of Bangkok to the expanse of the Arabian desert, the sparkling Indian Ocean, or the cultural heritage of Europe.

You will also be part of a team that embraces the modern character of each destination, while upholding world-class operational standards and delivering a uniquely personal service to every guest.

A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Anantara The Marker Dublin Hotel is a sleek, contemporary landmark inspired by the elements and overlooking the waterfront of Grand Canal Square. This luxury hotel in Dublin is in an ideal position for exploring the city’s main tourist attractions and its main business and financial district. It is conveniently close to the IFSC and the Convention Centre Dublin.

Part of the regenerated Docklands that exemplify the city’s cosmopolitan future, the hotel is ideal for both business and leisure guests. The area is home to tech and finance giants, chic restaurants and world-class theatres.

Night  Management responsibilities:

• To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests.
• To deliver excellent care to our guests
• To ensure that areas of hotel are clean and well maintained.
• To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
• To comply with the hotels cash handling procedures and ensure that all team members are trained accordingly.

Specific Duties:

• Ensure smooth running of the hotel during the night shift
• Act as the manager on duty during the night shift
• Handle late check-ins and early check-outs
• Respond to guest complaints or emergencies
• Provide high-level customer service and ensure guest satisfaction and make decisions to resolve issues quickly 
• Coordinate between departments (front desk, housekeeping, security, maintenance)
• Perform or supervise the night audit process 
• Verify daily transactions, billing, and payments
• Balance accounts and prepare financial reports
• Ensure accuracy of reservations and guest folios
• Monitor hotel security and ensure only authorised access to the premises
• Handle emergencies (fire alarms, medical incidents, disturbances)
• Conduct night patrols and enforce safety procedures
• Supervise night shift employees (receptionists, porters, security, kitchen and accommodation)
• Assign tasks and ensure staff performance standards are met

Leadership Competencies:

• Self-motivated and sets a positive example for employees by their attitude and performance
• Demonstrates high levels of energy, enthusiasm and professionalism
• Encourages the team towards Hotel and individual objectives and aims
• Shows concern for their team members and interacts with them in a positive manner 
• Provides a great work environment and treating each other with dignity and respect and embracing diversity (TEAM)
• Demonstrates strong leadership skills and regularly shows an ability to adjust their approach to deal with different people and situations
• Communicates in a structured and effective manner with their team
• Builds and sustains effective relationships with employees and customers

• Motivates, inspires and empowers others to improved performance
• Fully knowledgeable and complaint with the leading Hotels of the World LQA program.

Must have at least one year management experience and 2-3 years of hotel / front office experience

Must currently have the right to work in Ireland / EU

Must be available to work Night shifts 5 days a week.

Are you looking for a new challenge? Apply now!

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.