Receptionist - Anantara the Marker Dublin hotel 1

A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Anantara The Marker Dublin Hotel is a sleek, contemporary landmark inspired by the elements and overlooking the waterfront of Grand Canal Square. This luxury hotel in Dublin is in an ideal position for exploring the city’s main tourist attractions and its main business and financial district. It is conveniently close to the IFSC and the Convention Centre Dublin.

Part of the regenerated Docklands that exemplify the city’s cosmopolitan future, the hotel is ideal for both business and leisure guests. The area is home to tech and finance giants, chic restaurants and world-class theatres.

 We are looking for an experienced Hotel Receptionist to join our Front Office team

Duties will include

• To carry out all duties in line with departmental Standards Manual (Leading Quality Assurance).  
• Provide a channel for communication within the hotel to effectively deal with all telephone and email enquiries in a professional and courteous manner
• To perform check in and check out as per LQA and Anantara Brand Standards.
• To carry out cashiering duties as per the cash handling policies.
• To process guest charges correctly as per the cashiering policy.
• To process credit card transactions and reconcile the credit cards as per cashiering policy.
• To redeem and load gift cards as per hotel policy.
• Room allocations, room type balancing.
• Answer phone calls as per LQA standards.
• To create guest reservations on the PMS.
• To be fully aware of any menu updates, hotel promotions, corporate promotions or special
• To be knowledgeable and informed about the introduction of products.
• To carry out cleaning as required.
• To liaise with other departments to ensure that all guest requests are attended to efficiently.

Must currently have the right to work in Ireland / EU full time

Prior hotel reception / front office experience in a luxury environment

Knowledge of Thai culture will be valued.