Restaurant Manager - Anantara The Marker Dublin

Management responsibilities:

• To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests.
• To deliver excellent care to our guests
• To carry out departmental audits to ensure LHQA is achieved by all team members.
• To ensure that the Hotel’s Vision & Mission statement is communicated to the team
• To ensure that areas of responsibility are clean and well maintained.
• To ensure that the ambience in departments (lights, music and temperature) is controlled.
• To report defective materials and equipment to the appropriate departments.
• To ensure that all new initiatives are implemented in the agreed time frame.
• To ensure that personal objectives are set and achieved on a yearly basis.
• To attend meetings as required.
• To ensure there is management presence in all departments at all times.
• To ensure a consistently high level of security is well maintained throughout the Hotel.
• To ensure guest feedback is acted upon in a timely manner ensuring the relevant people are informed and that all necessary action is taken to prevent reoccurrences.
• To monitor all purchasing and costs in the department and to ensure that spending is in line with budgets and in line with purchasing procedures
• To ensure departmental sales are achieved in line with the hotel budget
• To accept a flexible work schedule necessary for uninterrupted service to Hotel guests and to maintain flexibility within teams.
• To provide support where necessary in other areas of the Hotel.
• To comply with the hotel’s cash handling procedures and ensure that all team members are trained accordingly.
• To drive business results through revenue growth and cost savings efficiency.

People:

• To assist in the recruitment and selection of team members
• To appraise all team members in accordance with the agreed appraisal procedure.
• To ensure that all team members comply with the employee handbook.
• To manage the Alkimii System for relevant departments.
• To ensure holidays, bank holidays and lieu time are managed for all team members.
• To ensure departmental daily briefings are carried out at relevant times.
• To chair monthly departmental meetings and ensure team members attend General Team Meetings and ECCM when required.
• To ensure that all team members are rostered in accordance with the Organisation of Working Time Act
• To ensure that all team members adhere to the hotel’s grooming procedures.
• To identify and develop key team members and develop a succession plan in conjunction with Human Resources
• To train all team members to have a full knowledge and understanding of the Leading Hotels of the World Quality Assurance targets and that the highest standards of quality are delivered consistently to our guests.

Specific Duties:

• To ensure weekly restaurant payroll forecasting and rosters are completed and that rosters are in line with a budget in a timely manner. 
• To ensure departmental costs are in line with budget.
• To ensure that the Restaurant is well organised daily for expected business levels
• To ensure the Restaurant operates under our HACCP, Fire, Health & Safety guidelines.
• To ensure that the restaurant team are familiar with cash handling, and responsible service of alcohol and to ensure all controls are in place and adhered to.
• To monitor and control beverage stock levels, costs, procedures and stock takes alongside the Sommelier.
• To monitor and identify urgent equipment requirements
• To drive bookings for quieter periods to maximise revenue with the use of Open Table.
• To ensure the team are trained and working according to LQA & Anantara standards
• To be present on the Restaurant floor, to ensure the team is following all standards
• To update the SAP program to make sure that all products are added on the system and working properly.

Leadership Competencies:

• To be self-motivated and set a positive example for employees through their attitude and performance
• To demonstrate high levels of energy, enthusiasm and professionalism
• To encourage the team towards Hotel and individual objectives and aims
• To show concern for their team members and interacts with them in a positive manner
• To provide a great work environment and treat each other with dignity and respect and embrace diversity (TEAM)
• To demonstrate strong leadership skills and regularly show an ability to adjust their approach to deal with different people and situations
• To communicate in a structured and effective manner with their team
• To build and sustains effective relationships with employees and customers
• To motivate, inspire and empower others to improve their performance
• To be fully knowledgeable and compliant with the Leading Hotels of the World LQA program.