Food & Beverage Manager (f/m/d) - Full-time - NH Collection Gent

As Food & Beverage Manager, you will lead the entire F&B operation and play a key role in creating exceptional guest experiences across our breakfast, restaurant, bar, meetings, events and banqueting services.

You are a hands-on leader who is present on the floor, inspires the team and ensures every guest receives memorable and personalized service. At the same time, you will drive the department’s performance by combining operational excellence with strong commercial awareness.

Working closely with the General Manager, Kitchen and other hotel departments, you will create a motivated team, smooth operations and outstanding guest experiences, while achieving the department’s operational and financial objectives.

Beyond the ordinary: Your Benefits at NH Collection

• Be our guest! Thanks to the Welcome at Work Programme, you and a guest can enjoy a complimentary overnight stay at your hotel, including breakfast, and experience the magic of hospitality firsthand.
• Meal vouchers at 10€ per working day.
• Employee Rate: Spend the night in our hotels all over the world starting from €36 per night including breakfast and enjoy a 30% discount in our restaurants/bars. 
• Friends & Family Rate: Invite your friends and family for city trips in all our hotels worldwide and receive up to 25% for the night & 30% discount on our restaurants and bars! They can also book their next city trip with your Friends & Family code.
• Excellent on-site and virtual training programs that foster connections with team members and provide international development opportunities through our dedicated University Team.
• Excellent career opportunities: all employees of Minor Hotels are given priority on internal vacancies worldwide!
• More than a workplace, a community. Take part in our annual Staff Party and other exciting events, offering great opportunities to meet, network, and celebrate with fellow Minor Hotels colleagues from all over Belgium.
• Employee Benefits Portal: Enjoy specials discounts on a variety of (web) shops and leisure activities on our employee benefits portal.
• Refer-A-Friend Bonus: Great people know great people! Recommend a friend to join our team and earn a rewarding bonus.

Your Day-to-Day at NH Collection

• Leading the daily operations of the restaurant, bar, breakfast, meetings, events and banqueting activities.
• Leading, coaching and developing the F&B team, creating a positive and engaging working environment.
• Being visible and hands-on during operations, leading by example and supporting the team when needed.
• Ensuring Minor Hotels' service and quality standards are consistently delivered.
• Driving guest satisfaction and handling feedback with professionalism and a personalized approach.
• Overseeing recruitment, onboarding, scheduling, training and performance development within the department.
• Working closely with Kitchen, Front Office, Events and other departments to ensure a seamless guest journey.
• Identifying opportunities to increase revenue and improve profitability while maintaining high quality standards.
• Overseeing stock management, purchasing and inventory control.
• Ensuring compliance with all health, safety, hygiene and operational standards.
• Continuously looking for ways to improve the F&B offering, service experience and operational efficiency.

Excellence begins with you – Your qualities

• Previous experience in an F&B management or senior supervisory role, preferably within a hotel, restaurant, conference or banqueting environment.
• A passionate and inspiring leader who knows how to motivate, coach and develop a team.
• Strong operational knowledge of restaurant, bar, breakfast, meetings and events.
• A genuine passion for hospitality and creating exceptional guest experiences.
• A hands-on mentality and the ability to lead by example.
• Strong commercial awareness with an understanding of budgets, costs, revenue and profitability.
• Excellent organizational, communication and problem-solving skills.
• Proactive, flexible and comfortable working in a dynamic environment.
• A strong sense of ownership and attention to detail.
• Flexible availability
• Ability to communicate in English, Dutch is a plus.