Management Internship Front Office and Food & Beverage (m/f/d) - NH Collection Ghent
Ghent, BE Belgium
Are you passionate about hospitality and excellence? Join the NH Collection team and work in captivating hotels and resorts in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia and now Greater China. You will create an eclectic-elegant atmosphere to offer our guests stays driven by extraordinary feelings, paying great attention to stimulating details to create memorable moments. Find your place at NH Collection and experience the joy of making guests feel unique in elegant spaces and rooms to unfold. You will provide them with outstanding service and personalised attention. You will be part of a brand that places extraordinary feelings at the heart of everything it does.
Beyond the ordinary: Your Benefits at NH Collection
In this position you are working for Minor Hotels, a professional international hotel chain with a dynamic and friendly vibe.
We understand that people make the difference, and this is conveyed in our excellent working conditions:
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Welcome @ work programme: enjoy a free night stay and experience the hotel as a guest
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For students outside Belgium a compensation of €750 gross per month.
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Free online & offline training organized by our own University.
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Employee rates starting from € 36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
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Holiday parties.
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The opportunity to grow within our company worldwide after graduation.
Your Day-to-Day at NH Collection
As a Front Office & Food & Beverage Management Intern, you play a key role as one of the hotel’s most visible and essential ambassadors. You contribute directly to creating an exceptional and memorable experience for every guest.
After your training period, you will be able to independently handle guest check-ins and check-outs, as well as complete the administrative tasks required to support smooth Front Office operations. You will maintain daily contact with guests, assist them with their questions, and provide accurate and helpful information about the hotel and its services.
In the Food & Beverage department, you will gain hands-on experience in welcoming guests, taking orders, serving food and drinks, preparing the dining area, and ensuring high service standards. You will also learn how to support operational coordination between the restaurant, bar, and kitchen teams.
Throughout the internship, you will develop key skills in upselling, complaint handling, guest communication, and teamwork. Most importantly, you help create a warm and positive atmosphere, ensuring that every guest feels welcomed, valued, and well cared for from arrival to departure.
In addition, you will have the opportunity to develop your own individual project. This project allows you to explore an area of interest—such as guest satisfaction, service flow optimization, sustainable F&B practices, or front-office efficiency—and present concrete recommendations that can contribute to improving the hotel’s operations.
Excellence begins with you – Your qualities
- You are an approachable person;
- You get energy from working with (international) guests;
- You are accurate and flexible;
- You have a perfect command of the English language;
- You always strive for perfect service.
- You are at least 5 months available
Are you looking for a new challenge? Apply now!
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.