Maintenance Officer

Join NH Collection Helsinki Grand Hansa team as a Maintenance Officer!

Are you someone who enjoys keeping things running smoothly behind the scenes? Do you take pride in solving problems, supporting a team, and creating a safe, well-functioning environment for guests and colleagues alike? If yes – we’d love to hear from you.

Our hotel in the centrum of Helsinki is a lively, people-focused workplace where no two days are the same. As a Maintenance Officer, you play a key role in our daily operations and in delivering a seamless hotel experience. You’ll work closely with our Maintenance Supervisor and hotel teams, ensuring that our facilities are safe, efficient and always guest-ready.

Your mission

As a Maintenance Officer, your mission is to support the smooth day-to-day operation of the hotel by ensuring that all technical systems, equipment and facilities function reliably and according to standards. You’ll be a hands-on problem solver, a trusted support for your colleagues, and an important part of our hotel team.

You will also be responsible for the proper operation, maintenance and inspection of all mechanical, electrical and electronic equipment ensuring that all standards are met.

What will you do?

• Assist the maintenance supervisor in the day to day work and oversee the preventive maintenance of all equipment and facilities.
• Carry out all corrective maintenance activities in a timely and efficient manner.
• Assist in the implementation of security measures and supervise availability of necessary permits.
• Organize with the supervisor the proposals for investment, replacement, adjustment of contracts with vendors.
• Support the maintenance supervisor in the organization of the duties and maintenance activities of external vendors into the hotel, and coordinate these activities with all the departments involved.
• Collaborate in the control and follow up of energy consumptions and maintenance costs e.g. water and electricity.
• Assist in the setup of meeting rooms (audiovisuals, lighting, etc).
• Solve guest incidents and issues in a timely and appropriate manner.

What are we looking for?

• At least 2-3 years’ of maintenance experience preferably in a hotel/service industry of similar size and complexity.
• Finnish and English skills
• Flexibility for working hours, this role is mainly Monday-Friday but occassionally evenings and weekends are needed
• Vocational Training (electrical and electronics, HVAC, industrial maintenance and related fields).
• Knowledge in HVAC (heating, ventilation and air conditioning), electric and electronic systems.
• Working knowledge of various computer software programs (Microsoft Office, etc.).
• Organized and proactive.
• Ability to work on your own and as part of a team.
• Ability to spot and resolve problems efficiently.

Why choose us?

At NH Collection Helsinki Grand Hansa, we believe that success is built on exceptional teams and people. Only together can we exceed our customers’ expectations and create memorable experiences. It is important to us to offer a service that is one step ahead of our customers’ wishes – always with high quality and with heart.

Do you want to be part of creating extraordinary moments? We are looking for inspired and passionate professionals who want to develop and work together towards our common values. We believe that strong teamwork is the key to extraordinary results, and we want to support you on your journey to become the best version of yourself.

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Interested?

If this sounds like your next step, we’d love to hear from you.
Please send your application and CV as soon as possible – we will fill the position once a suitable candidate is found.

📅 Application deadline: 11 January 2026