Venue Manager, Kupoli Cocktail Bar - NH Collection Helsinki Grand Hansa

Are you passionate about hospitality and excellence? Join the NH Collection team and work in captivating hotels and resorts in authentic landmark buildings in key destinations across Europe, Latin America, the Middle East, Asia and now Greater China. You will create an eclectic-elegant atmosphere to offer our guests stays driven by extraordinary feelings, paying great attention to stimulating details to create memorable moments. Find your place at NH Collection and experience the joy of making guests feel unique in elegant spaces and rooms to unfold. You will provide them with outstanding service and personalised attention. You will be part of a brand that places extraordinary feelings at the heart of everything it does.

Venue Manager – Kupoli Cocktail Bar

Lead one of Finland’s most exciting cocktail destinations!

Located beneath the historic dome of NH Collection Helsinki Grand Hansa, Kupoli Cocktail Bar has quickly become one of Finland’s most exciting cocktail destinations. Our ambition is to establish Kupoli as an internationally recognised destination where world-class cocktails meet exceptional hospitality.

We are now looking for a Venue Manager to lead the daily operations of Kupoli.

Your role

As Venue Manager, you will ensure that Kupoli’s vision comes to life every evening through outstanding leadership, exceptional service and flawless execution.

You will lead by example, inspire your team and create a culture where quality, hospitality and continuous improvement are part of everything we do.

Your responsibilities include:

Leading the daily operations of Kupoli
Managing, coaching and developing the entire front-of-house team, including bartenders, servers and hosts
Workforce planning, scheduling and day-to-day people leadership
Onboarding new team members and supporting their development
Continuously developing the guest experience and service standards
Developing operational procedures, processes and quality standards
Driving sales, profitability and operational performance together with the team

You will work closely with Creative Director Timo Siitonen, who is responsible for Kupoli’s concept, cocktail programme and creative direction. Your role is to lead the daily operation, develop the team and ensure that this vision is delivered consistently through every guest experience.

Who are we looking for?

We are looking for an ambitious hospitality professional who enjoys leading people and building high-performing teams.

You lead by example, stay calm under pressure and understand that exceptional hospitality is created through consistency, attention to detail and genuine care for every guest.

We hope you:

Inspire and develop people around you
Thrive in a fast-paced hospitality environment
Take ownership and continuously look for ways to improve
Enjoy building strong teams and a strong service culture
Want to help shape one of Europe’s most exciting cocktail destinations

Previous cocktail knowledge is an advantage, but strong leadership, genuine hospitality and the ambition to develop both people and operations are what matter most.

Why Kupoli?

Kupoli is more than a cocktail bar. It is a destination where ambitious ideas, exceptional cocktails and uncompromising hospitality come together to create memorable experiences.

This is an opportunity to lead a talented team, make a genuine impact on the future of Kupoli and help build one of Europe’s most exciting cocktail destinations.

If you’re passionate about hospitality and want to build something truly exceptional, we’d love to hear from you.

Why choose us?

At NH Collection Helsinki Grand Hansa, we believe that success is built on exceptional teams and people. Only together can we exceed our guests’ expectations and create memorable experiences. We aim to deliver service that is always one step ahead, combining quality, care and genuine hospitality.

We are looking for practical, motivated professionals who enjoy teamwork and take pride in maintaining a high-quality environment for both guests and colleagues.

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

Worldwide experience – diversity of 150 different nationalities
Career development opportunities with national and international possibilities
Wide range of training programmes to enhance your skills
Wellbeing initiatives, including flexible working conditions
Team member recognition programmes
Sustainability and volunteering opportunities
Team member hotel rates and exclusive benefits across our global portfolio

Interested?

Please send your application and CV as soon as possible. We will fill the position as soon as the right candidate is found.
Application deadline: 27 July 2026

Are you looking for a new challenge? Apply now!

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.