Thai Therapist - Adriatic Istria Resort
Istria, HR Croatia
Minor Hotels is a global hospitality group operating over 560 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas.
As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s global travellers through its diverse portfolio of 12 hotel brands – Anantara, Minor Reserve, Avani, Colbert Collection, Elewana, The Wolseley, NH, NH Collection, iStay, nhow, Oaks and Tivoli.
As part of Minor Hotels, the region of Minor Hotels Europe & Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.
Key duties/responsibilities:
- Our therapists must be customer service oriented and be able to communicate effectively with clients, management, and co‐workers.
- We also expect our therapists to be professional, reliable, and confident.
- Your experience must include an ability to manipulate and massage the body with working knowledge of the anatomical regions. Your understanding of the benefits of massage and client well‐being should extend to knowing the causes of pain, and how to relieve discomfort, restore function and mobility.
- Your approach should be holistic, assessing the overall health of the client, and treat them accordingly.
- Consulting with customers to assess their massage needs and preferences and adjusting techniques to meet their individual needs.
- Guiding customers through the service offering, helping them to choose what type of massage would be most appropriate for them.
- Informing the customers about the benefits of Thai Massage Therapy.
- Informing the customers about available Thai Massage treatments and providing advice as to which treatments may be the most beneficial to them.
- Performing therapeutic massages, manipulating, twisting and stretching specific areas of the body.
- Communicating with customers in order to ask question regarding their health before agreeing treatment.
- Providing customers with advice about things like posture and relaxation techniques.
- Communicating with customers to schedule appointment and sessions.
- A professional and welcoming attitude, putting the needs of the customers first.
- Having active and up to date knowledge of customer requirement and competitors.
- To promptly respond to customer’s queries to maximise profitability and reputation of the company.
- To attend all staff meetings as scheduled.
Qualifications/Skills required
- Training and other professional qualifications in Thai Massage required.
- Minimum of 3 years of experience in Thai Massage.
- Excellent customer service skills.
- Good written and verbal communication.
- A good understand of health and safety and risk assessment.
- Attention to detail.
Are you looking for a new challenge? Apply now!
Minor Hotels Europe & Americas is committed to fostering an inclusive workplace where all team members are valued and supported equitably. We promote equal opportunities and embrace diversity in all its forms. We warmly welcome everyone.