Laundry Worker (M/F) | NH Lagos Algarve Resort

What will be your mission?

As Laundry (M/F), you will be in charge of  Dry Cleaning, Laundry Shop areas. You will be required to maintain the same high degree of service and efficiency in the absence of the Laundry Manager.

What will you do?

• Arrive at work on time in the uniform provided, ensuring a neat and tidy appearance, according to the associate handbook.
• Have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, spa and health club.
• Ensure that all reports are prepared and completely on time.
• Ensure that correct chemical handling procedures are practiced.
• Ensure correct fabric care procedures are followed per LSOP.
• Ensure that LSOPs are available, current and in effect and available for all associates to use as reference.
• Avoid overtime through good supervision and immediate response to problems.
• Ensure that all employees are clean, neat and wearing the correct uniform.
• Ensure immediate response to any guest problems and correspondence.
• Ensure that any non-inventory item’s found in laundry are taken immediately to Lost & Found Store-room in housekeeping.
• Maintain a regular quality control inspection of department standards.
• Regularly inspection machinery fir signs of wear & tear, deterioration of hoses, belts, covers etc. Any defect of maintenance request should be legged via data base for action by the Engineering Department.
• Develop and maintain a motivational working environment within the department and positive relations with other departments.
• Ensure chemical wastage is kept to a minimum.
• Attend training sessions as required.
• Attend meetings as required.
• Conduct duties of tasks as directed by Hotel Management.

What are we looking for?

• At least vocational diploma in any field.
• At least 1 year as Laundry Supervisor or fast track from Laundry through cross training of at least 3 months.
• Completion of Essential Skills.
• Capable of supervising and good in leadership skills.
• Good inter-personality.
• Proficiency in English both oral and written.

Why choose us?

At Minor Hotels Europe & Americas, we are committed to building exciting careers around the world and fostering intercultural experiences. Our journey is driven by the passion and dedication of our amazing teams, who also enjoy inspiring and exclusive benefits such as:

• Global experience – diversity of 150 different nationalitieas.
• Career development opportunities filled with national and international challenges.
• Wide range of training programs to enhance your skills.
• Well-being initiatives, including flexible working conditions.
• Team member recognition programs, including Memorable Dates.
• Opportunity to make a difference through our sustainability program and volunteering initiatives.
• Discounted rates and promotions for team members, offering special prices at our hotels worldwide and exclusive benefits through our corporate loyalty program.
• Integration into a dynamic team focused on service excellence.
• Competitive salary aligned with the role.
• Continuous training plan to support career development.
• Access to e-learning training platform.
• Possibility of functional mobility, nationally and/or internationally.
• Incentive and benefits plan.

Leisure:
• Special rates for employees, family, and friends across Minor Group services, nationally and internationally – accommodation, F&B, among others.
• Additional day off to celebrate your birthday.
• Service-based credits to redeem for stays or meals at Minor Group hotels, resorts, and restaurants, nationally and internationally.

Health & Well-being:
• Health insurance.
• Access to curative medicine.

General:
• Free access to staff canteen for employees and interns.
• Free uniform and laundry service for uniform cleaning.
• Participation in various internal initiatives and social/environmental responsibility projects.
• Partnerships with local businesses – employee discounts available.