Group & Events Coordinator (M/F) | Tivoli Avenida Liberdade Lisboa Hotel

What will be your mission?

As a Groups & Events Coordinator - (Sales Executive), you will play a key role in the sales, planning and coordination of groups and events, ensuring an exceptional guest experience while contributing to the Hotel’s commercial objectives. You will be responsible for managing the entire business cycle, from handling enquiries and preparing commercial proposals to the successful execution of events and groups, fostering effective collaboration across departments and ensuring high levels of guest satisfaction. 

What will you do?

• Manage and develop the Groups & Events business, overseeing each project from the initial proposal through to successful delivery.
• Coordinate clients, internal teams and departments to ensure seamless operations and memorable event experiences.
• Drive revenue growth by identifying commercial opportunities and maximising the potential of each event.
• Deliver an outstanding experience for clients, partners and group guests throughout their journey with the Hotel.
• Contribute to the continuous improvement of processes, promoting high standards of quality, service and profitability.

What are we looking for?

• Previous experience in Groups & Events, Hotel Sales or similar roles, preferably within 4 or 5-star hotels.
• A degree in Hospitality Management, Tourism or a related field will be considered an advantage.
• Strong commercial mindset with the ability to identify business opportunities, build client relationships and contribute to revenue growth.
• Excellent organisational and planning skills, with the ability to manage multiple groups and events simultaneously.
• A proactive, autonomous and solution-oriented approach, combined with strong attention to detail and a sense of responsibility.
• Strong communication and interpersonal skills, with the ability to engage effectively with clients, partners and operational teams.
• A genuine passion for customer service and delivering exceptional guest experiences.
• Fluency in Portuguese and English; additional languages will be considered an advantage.
• Good knowledge of Microsoft Office and familiarity with hotel management systems and Groups & Events tools.
• Professional presentation, a positive attitude and the ability to thrive in a dynamic, team-oriented environment.

Additional nformation

• Fixed-term contract to cover a maternity leave.
• Opportunity to join a dynamic team within a premium hospitality environment.
• Gain valuable experience with one of the leading brands in the hospitality industry.

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
• Additional Dismissal Day to Celebrate Anniversary Day
• Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants
• Health insurance
• Home Medical Assistance
• Healing Medicine
• Dining room with free access to employees and interns
• Free uniform and access to laundry room for uniform cleaning
• Participation in various internal actions and in social and environmental responsibility projects
• Protocols with local partners - access to discounts for employees