Restaurant Manager . Seen & Seen Sky Bar by Olivier (M/F) | Tivoli Avenida Liberdade Lisboa Hotel
Lisbon, PT Portugal
Minor Hotels is a global hospitality group operating over 560 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas. As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s global travellers through its diverse portfolio of 12 hotel brands – Anantara, Minor Reserve, Avani, Colbert Collection, Elewana, The Wolseley, NH, NH Collection, iStay, nhow, Oaks and Tivoli. As part of Minor Hotels, the region of Minor Hotels Europe & Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.
What will be your mission?
What will you do?
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Ensure the operational management of the restaurant, including planning, organising, and coordinating restaurant services in line with defined strategies and available resources;
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Ensure effective coordination between the restaurant, kitchen, and support services;
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Organise preparation, setup, and decoration activities and participate in the organisation and execution of special events;
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Coordinate, guide, and motivate the restaurant team;
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Plan and manage work schedules, ensuring adequate allocation of services;
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Participate in performance evaluation processes and identify training and continuous development needs for the team;
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Prepare, monitor, and update the restaurant’s monthly forecast and plan services accordingly;
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Ensure stock control and appropriate requisition of raw materials, as well as monthly inventories;
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Ensure a warm welcome and reception of guests, promoting an excellent customer experience;
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Receive, analyse, and resolve complaints, fostering a positive relational environment;
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Analyse guest satisfaction survey results and other quality indicators, implementing continuous improvement actions;
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Collaborate in the planning, updating, and development of restaurant menus;
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Promote the Hotel’s image and services to different customer profiles;
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Monitor market trends related to table service and bar operations;
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Ensure compliance with hygiene, quality, environmental, and occupational health and safety standards;
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Ensure compliance with applicable internal procedures and legal requirements.
What are we looking for?
- College diploma/degree in Hotel Management or related field.
- Previous experience in a Food & Beverage Management role.
- Strong commercial/business sense.
- Passion for leadership and teamwork.
- Passion for operational excellence.
- Good communication skills both verbal and written in English.
Why choose us?
At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
- Worldwide experience – diversity of 150 different nationalities.
- Career development opportunities full of national and international challenges.
- Wide range of training programmes to enhance your skills.
- Wellbeing initiatives, including flexible working conditions.
- Team member recognition programmes, including Memorable Dates.
- Ability to make a difference through our sustainability programme and volunteering initiatives.
- Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
- Additional Dismissal Day to Celebrate Anniversary Day
- Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants
- Health insurance
- Home Medical Assistance
- Healing Medicine
- Dining room with free access to employees and interns
- Free uniform and access to laundry room for uniform cleaning
- Participation in various internal actions and in social and environmental responsibility projects
- Protocols with local partners - access to discounts for employees
Are you looking for a new challenge? Apply now!
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.