In-Room Dining Server (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection
London, GB United Kingdom
Set in the heart of Mayfair and housed within a distinguished Grade II listed building on Piccadilly, the hotel brings new life to a historic landmark through a refined, intimate hospitality experience.
Here, classical architecture meets contemporary culture. Designed for travelers drawn to culinary excellence, visual arts and genuine social connection, The WestDill offers a discreet retreat moments from London’s most iconic addresses.
Returning from the city, guests find an elegant gathering place where heritage, craftsmanship and conviviality come together with a modern expression of Mayfair, shaped by history and enlivened by conversation.
For the opening of The WestDill Mayfair Hotel London, Colbert Collection, we are looking for a guest-focused and service-driven In-Room Dining Server who is passionate about delivering exceptional hospitality and personalized experiences.
Join one of the first 75 team members and play a defining role in launching a new luxury destination in Mayfair. From day one, you will help shape the culture, service standards and guest experience that set the hotel apart.
Key Duties & Responsibilities
- Deliver food and beverages to guest rooms with professionalism, discretion and attention to detail.
- Ensure every in-room dining experience reflects the luxury service standards of the Colbert Collection.
- Set up, present and serve orders to the highest standards, creating a memorable guest experience.
- Build genuine guest relationships and confidently respond to guest requests and preferences.
- Provide knowledgeable recommendations on menu items and beverage offerings when appropriate.
- Coordinate closely with the Kitchen, Restaurant and Front Office teams to ensure timely and seamless service.
- Maintain the presentation, cleanliness and organization of all service areas and equipment.
- Ensure compliance with hygiene, health & safety and operational procedures at all times.
How can you succeed in this role
- Previous experience in In Room Dining, Food & Beverage Service, Restaurants, Hotels or Luxury Hospitality.
- Passion for delivering personalized and memorable guest experiences.
- Excellent communication and interpersonal skills.
- Professional, discreet and guest-focused approach.
- Strong attention to detail and commitment to service excellence.
- Ability to work efficiently in a fast-paced luxury hospitality environment.
- Positive attitude and willingness to support the wider Food & Beverage team.
What You Can Expect
At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fueled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
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Competitive compensation package
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Worldwide experience – diversity of 150 different nationalities.
- Career development opportunities full of national and international challenges.
- Wide range of training programmes to enhance your skills.
- Wellbeing initiatives, including flexible working conditions.
- Team member recognition programmes, including Memorable Dates.
- Ability to make a difference through our sustainability programme and volunteering initiatives.
- Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
✨ Join us at The Westdill Mayfair Colbert Collection Talent Day on 10 September. Meet our Hiring Managers, take part in on-the-day interviews, and discover exciting career opportunities as part of our opening team. Whether you’re looking for a new challenge or know someone who is, we would love to meet you both. Feel free to bring a friend!
Are you looking for a new challenge? Apply now!
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.