People Manager (f/m/d) - The WestDill Mayfair Hotel London, Colbert Collection

For the opening of The WestDill Mayfair Hotel London, Colbert Collection, we are seeking an experienced and passionate People Manager. As a trusted partner to the General Manager and leadership team, you will build our opening team from the very first hire and shape a culture where every colleague feels welcomed, valued and inspired – because the warmth our guests experience begins with how we care for one another. This position is a 12 month fixed contract.

Key Duties & Responsibilities

• Lead all People & Culture activities throughout the opening phase – including manning guide, organizational structure, recruitment timeline and People budgets – in close partnership with the General Manager and Regional People team
• Attract, select and onboard an exceptional team, delivering a memorable candidate journey and induction programmes that bring the spirit of the Colbert Collection to life for every colleague
• Ensure compliance with UK employment legislation (including Right to Work, working time, GDPR and the fair allocation of tips and service charge) and Minor Hotels policies, overseeing contracts, HR systems, payroll inputs and accurate employee records
• Coach and advise leaders on all employee relations matters, including performance, absence, grievances, disciplinaries and investigations, ensuring fair, consistent and confidential handling
• Drive learning, development, engagement and wellbeing, nurturing talent, creating clear career pathways within Minor Hotels and strengthening retention
• Communicate our vision, values and business priorities to all colleagues, fostering open feedback and leading the colleague forum as the primary point of contact for employee representatives

How can you succeed in this role

• Proven experience as a People Manager or in a similar role within a luxury hotel environment; pre-opening experience is highly desirable.
• A genuine interest in the wellbeing and development of every colleague.
• Sound, up-to-date knowledge of UK employment law and best practice; a CIPD qualification is an advantage.
• Demonstrated leadership experience with the ability to motivate, coach and develop high-performing teams.
• Outstanding interpersonal and communication skills, with a polished, approachable and discreet presence.
• A passion for enhancing colleague wellbeing and guest satisfaction, combined with a strong focus on results and continuous improvement.
• Excellent organisational skills and the ability to manage multiple priorities within a fast-paced luxury environment.
• Confidence with HR systems and Microsoft Office, and a hands-on approach suited to an intimate, boutique hotel.

What You Can Expect

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fueled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Competitive compensation package
• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges. 
• Wide range of training programmes to enhance your skills. 
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.