CRM & Loyalty Trainee - Minor Hotels Eu&Am - Madrid

What will be your mission?

The CRM & Loyalty Trainee will assist in the execution of CRM Global Campaigns, Loyalty Programmes and Public Promotions.

He/she will collaborate with Business Units, Revenue, Brand and eCommerce teams to ensure strategy alignment and meet traffic, engagement, revenue and recurrence targets.

What will you do?

• Coordination and follow up of promotional and marketing materials with other areas.
• Implementation of marketing campaigns and assistance with target segmentations in the campaign management tool.
• Facilitate recurrent and ad-hock reports and monitoring campaigns KPIs.
• Conduct and follow up competition benchmark reports.

What are we looking for?

EXPERIENCE

• Prior experience within a CRM/Digital Marketing department will be appreciated.

QUALIFICATIONS

• Degree in Marketing, Advertising, Audiovisual Communication or similar studies.
• Fluent English and Spanish (written and spoken, is a must), other languages are meriting.
• Photoshop, or other editing software tools basic knowledge is highly appreciated.
• Proficiency in Excel and PowerPoint.
• Experience with Marketing Automation platforms and Google Analytics will be valued.

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.