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Booking Dispatcher (Groups & Events Management Team) - Minor Hotels Italy

Date:  Mar 13, 2026
Location: 

Milan, IT Italy

Department:  Other

 

Minor Hotels is a global hospitality group operating over 550 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas. As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s global travellers through its diverse portfolio of eight hotel brands – Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks and Tivoli. As part of Minor Hotels, the region of Minor Hotels Europe & Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.

What will be your mission?

As Booking Dispatcher, you will be responsible for assigning leads within the Groups & Events Management Team of Minor Hotels - Italy, based in Assago (MI).

What will you do?

Reporting to the Manager, your main responsibilities include:

  • Daily distribution of event leads
  • Coordination of requests among different teams
  • Verification and management of duplicate requests
  • Oversight of booking and event-related portals
  • Handling assessment calls
  • Follow-up on offers and proposals
  • Quality control of offers issued
  • Acting as the key contact for the internal ticketing system

What are we looking for?

  • High School diploma or equivalent
  • Proficient with standard office technologies, including Office package.
  • Very good command of English and Italian (spoken and written). Other languages are appreciated.
  • Flexibility, stress tolerance, attention to detail, negotiation, creative thinking.

Why choose us?

 

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

  • Worldwide experience – diversity of 150 different nationalities.
  • Career development opportunities full of national and international challenges.
  • Wide range of training programmes to enhance your skills.
  • Wellbeing initiatives, including flexible working conditions.
  • Team member recognition programmes, including Memorable Dates.
  • Ability to make a difference through our sustainability programme and volunteering initiatives.
  • Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

 

 

 

Are you looking for a new challenge? Apply now!

 

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

Apply now »