Director of People & Culture - The Wolseley Hotel New York

Do you believe true luxury lies in the finest details?

Become part of The Wolseley Hotels, a luxury brand inspired by the heritage and timeless character of The Wolseley in London.
Here, formality fades away and every stay feels like returning to somewhere you already know. We pour over the finest details to deliver an effortless balance of class and etiquette, ensuring every guest is treated as an individual.

Join a team that brings British elegance with a dash of European flair and a hint of global influence to life, in spaces where history and modernity blend seamlessly.

The Role & Its Purpose

As Director of People & Culture, you play a strategic leadership role in shaping the hotel’s culture, people strategy and organisational performance. As a key member of the Executive Committee, you will partner closely with the General Manager to drive a people-centric vision that supports business objectives and enhances the employee and guest experience.

You will lead the development and execution of a comprehensive People & Culture strategy, ensuring alignment with brand values while fostering a high-performance environment built on engagement, trust and continuous improvement.

Key Duties & Responsibilities

• Lead and implement the People & Culture strategy, aligning it with the hotel’s business goals and long-term vision.
• Act as a strategic partner to the General Manager and leadership team, providing expert guidance on all people-related matters.
• Oversee all talent acquisition, performance management and employee lifecycle processes, ensuring excellence and consistency.
• Drive employee engagement, communication and recognition initiatives, fostering a positive and inclusive workplace culture.
• Ensure compliance with local labour laws, policies and governance standards, maintaining the highest level of integrity and confidentiality.
• Manage and optimise compensation, benefits and incentive programmes, ensuring competitiveness and alignment with company standards.
• Lead learning and development initiatives, supporting talent growth and succession planning across the organisation.
• Oversee HR systems, data integrity and reporting, ensuring accurate and effective use of HRIS and analytics.
• Supervise employee services including accommodation, transportation, and wellbeing initiatives, ensuring a high standard of care.
• Champion health, safety and wellbeing practices, ensuring a safe and supportive working environment.
• Lead and manage all union and labour relations matters, fostering constructive relationships with union representatives and ensuring positive employee relations. 
• Act as the primary advisor to the General Manager and Executive Committee on collective bargaining agreements, grievance procedures, labour negotiations and workforce-related risk management. 
• Partner with legal counsel and operational leaders to ensure compliance with labour legislation, union agreements and employment regulations while supporting business objectives. 

How You Can Succeed in This Role

• Proven experience in a senior People & Culture / HR leadership role, ideally within luxury or hospitality environments.
• A strong strategic mindset, with the ability to align people initiatives with business performance.
• Demonstrated leadership and influencing skills, with the ability to build trust and credibility across all levels of the organisation.
• A genuine passion for employee experience and wellbeing, with a people-first approach.
• Strong analytical and decision-making capabilities, with experience in HR systems and data-driven environments.
• Excellent communication and interpersonal skills, with a professional and impactful presence.
• In-depth knowledge of labour law, HR practices and organisational development.
• Proven experience leading Human Resources or People & Culture functions within a unionized environment, preferably in luxury hospitality.
• Demonstrated experience working with collective bargaining agreements, grievance resolution, employee relations investigations and labor-management relations.

Our Commitment To You

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fueled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive.

Are you looking for a new challenge? Apply now!

Minor Hotels Europe & Americas is committed to fostering an inclusive workplace where all team members are valued and supported equitably. We promote equal opportunities and embrace diversity in all its forms. We warmly welcome everyone.