Property Director of Revenue Management - The Wolseley Hotel New York

Are you interested in a new challenge at Minor Hotels Europe & Americas?

Location: New York, NY
Status: Full-Time

Salary range of $110k - $150k plus incentive program

SUMARY

The Property Director of RM reports directly to the Area Director of Revenue Management, (with a dotted line to the hotel General Manager) and will be responsible for maximizing revenues, market share and profit for his/her hotels in partnership with the revenue coordinator, the General Manager and the Business Unit’s marketing, sales & e-commerce departments.

EDUCATION 

Degree level - preferably in Tourism, Business Studies, Economics, Business Admin

REQUIRED SKILLS AND KNOWLEDGE

• Organized and methodical
• Highly quantitative analytical skills
• Strategic thinking and mind set
• Commercial sense
• Strong influencing and communication skills
• Proven track record of revenue growth in previous Luxury hotels
• Good team player

PROFESSIONAL EXPERIENCE

Minimum 10 years of experience in Revenue Management, including at least 4 years as a Senior Revenue Manager in a luxury hotel

MAIN RESPONSABILITIES

Stategic Pricing

• Pricing and yield guidelines for rates, room types, and customer segments
• Define the ideal business mix and channel mix strategy, define overbooking and protection strategy, defines Crew & TO optimal allotments
• Define segment pricing strategy and black-out periods

Planning, Budgeting & forecasting

• Builds 2-year property revenue strategy & budget proposal, prepares forecast based on the Minor guidelines
• Produce accurate short- and long-term demand forecasts by segment, and lead the annual rooms revenue budget in partnership with the Director of Finance.
• Analyze STR/market benchmarking reports, comp-set positioning, and RevPAR index performance to identify opportunities and risks.
• Deliver clear, data-driven presentations on revenue performance, forecast variances, and strategic recommendations to the General Manager, ownership, and management company.
• Maintain and optimize the Revenue Management System (RMS) and ensure data integrity across the PMS, RMS, CRS, and channel manager.
• Validates RMS forecast and ensures corrective action to improve projections

Distribution & E-Commerce

• Manage all distribution channels — direct, GDS, OTA, wholesale, and brand.com — to optimize channel mix, cost of distribution, and rate integrity.
• Partner with e-commerce and digital marketing to optimize the brand.com booking path, merchandising, and direct-booking conversion.
• Oversee content, rate loading, and availability across all third-party and brand distribution platforms, ensuring accuracy and consistency.
• Evaluate new distribution partnerships and technology (RMS, CRS, business intelligence tools) to strengthen the property's commercial capability.

Daily revenue management optimization

• Reviews demand calendars, convention and city event calendars and sets up events & seasonality databases
• Performs daily pick-up analysis, reviews yield system forecast, competition analysis and price positioning
• Effectively applies pricing & restrictions in line with set strategy in order to maximize profits: rate open/closing, rate level and short-term sales & promotion action plan design & execution
• Responsible for group quotations and related displacement analysis
• Define the strategy and pricing for meeting room spaces, setting the yielding actions considered to optimize the demand.
• Together with the General manager, liaise upon the strategy and pricing for F&B and other ancillary revenues from the MICE segment.
• Monitoring of the other revenue strategy on all NH Systems

Performance, demand & competition analysis

• Carefully monitors market performance, RGI, channel performance
• Follows all relevant developments of the market place, values impact of demand generators, notes changes in supply, behaviour in feeder markets etc.
• Keeps up to date knowledge of main competitors, product knowledge, pricing, business mix, etc.
• Ensures quality of data is checked on a regular basis (correct segmentation, denials tracking, etc.)

Communication

• Communicates strategic recommendations to key commercial stake holders, e.g. Area Director of Revenue Manager and Managing Director, and ensures buy-in and commitment from all involved
• Holds regular reviews with key stakeholders. Participates actively in RM team collaboration & validation meetings
• Work with Marketing to align promotional calendars, packages, and campaigns with demand strategy and inventory controls.
• Represent the commercial strategy of the hotel to ownership and brand leadership, including in owner and asset management meetings.

Team Management:

• Supervision and accountability over the Reservations Department, monitoring performance and evolution.

• Lead, mentor, and develop the revenue and reservations team, building strong analytical and commercial capability.
• Educate department heads and the Executive Committee on demand trends, pricing rationale, and the commercial impact of operational decisions.
• Model the discretion, polish, and guest-centric judgment expected in a luxury environment, particularly when balancing rate strategy against VIP and repeat-guest relationships.

GENERAL INFORMATION

• MS Office, Intermediate Excel. Knowledge of TMS4Hotels or other hotel CRS and PMS Systems Knowledge of hotel Revenue Management Systems, including all Distribution and Reporting Platforms.
• Fluent spoken and written English

Please keep your profile up to date since the more information you provide, the better, and don´t forget that there are three requirements that you must fulfill to apply for an internal vacancy: 

- At least 1 year of experience in your current position.

- Your last Time For You should be at least a "Well Done".

- Inform your manager that you apply for a specific internal vacancy.