Internship Guest Relations - NH Conference Centre Leeuwenhorst

Join our team at NH Hotels & Resorts, a global leader in upscale and midscale hospitality, renowned for our exceptional service and facilities. A brand with a strong footprint in Europe and the Americas that is beginning its adventure in Greater China. 
You will have the opportunity to provide our guests with reliable experiences that combine value, location and your own human touch. You can join us in our quest to make every hotel stay remarkable by meeting the needs of guests looking for functional hotels & resorts with a natural and fresh style, doubled by friendly service. Become part of a brand that is like you: Functional, natural and down-to-earth, innovative, reliable and friendly.

Your Benefits at NH Hotels

• A compensation of € 750 gross per month for all your hard work.

• Refer-a-friend bonus (€ 500).  

• Free online & offline training organized by our own Minor Hotels University Northern Europe.

• Employee rates starting from € 36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops. 

• Team building events, trips and holiday parties.  

• The opportunity to grow within our company worldwide.  

Your Role at a Glance

This is the most all-round internship out there, you are everywhere, and you know everyone, both guests and colleagues. You are the point of contact for our guests, in particular our VIP guests, and for contact persons from events as well. You are the vital link between the different departments, and you are always looking for special ways to surprise our guests.

You come up with new and creative ideas and you inspire your colleagues to contribute to them as well. In addition, you ensure that work processes are improved and that all areas are neat and tidy. Furthermore, you give tours of the hotels for potential new guests, resolve complaints and you share your knowledge about the hotel and city.

What Makes You a Great Fit

• You have charisma, guests approach you easily and vice versa.
• You are creative and have an eye for detail.
• You are proficient in Dutch and English.
• Going the extra mile makes you happy.
• You are confident; there is no complaint that you cannot resolve.
• Helping guests is you second nature and you know all the ins and outs of the city.

Are you looking for a new challenge? Apply now!

Are you looking for a new challenge? Apply now!

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.