Internship Front Office - nhow Rotterdam

Are you the Front Office Intern who embraces a service with twist, has a passion for people, and who enjoys the vibrant atmospheres of nhow Rotterdam?  

social hub. design hotel. the place to be. 

nhow Rotterdam is an art themed lifestyle hotel. Alongside its other nhow siblings in Brussels, Milan, Berlin, Marseille, London, Amsterdam and Frankfurt, nhow Rotterdam is a disruptive and life-changing hotel experience. This hotel lives and breathes art, architecture and lifestyle in all its different states 

For this iconic social hub, we are looking for a Front Office Intern who is enthusiastic, energetic, and proactive, and who is ready to take part in a dynamic design hotel. You will be the memory-maker by creating elevated stay of our guests. 

What's in it for you (spoiler: a lot!)

• Compensation of € 750 gross per month for all your hard work, based on full-time hours; 
• Free online & offline training organized by our own Minor Hotels University Northern Europe; 
• Refer-a-friend bonus (500 EUR); 
• Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops; 
• Welcome @ Work; dine, spend the night, and have breakfast in your own hotel for 2; 
• Team building events, trips and holiday parties; 
• The opportunity to grow within our company worldwide.   

What part will you play in creating the unforgettable?

As a Front Office colleague, you are one of the first impression makers of the hotel. You are (partly) responsible for providing a great experience for every hotel guest. After a training period, you will check in and out independently and you perform all administrative actions that are necessary to successfully manage a Front Office in a hotel. You maintain close contact with the guests, answer all  their questions and provide them with a variety of information. You will also learn skills in the field of upselling and complaint handling. And most important, you will create a great team atmosphere, so all guests are welcomed with a smile. 

What makes you the perfect fit for this bold journey?

• You are available to start in November;
• You are an approachable person, easy to talk with, willing to make the first step to the guest; 
• You are currently studying a course in hotel-, hospitality-, travel & tourism and this internship is a mandatory part of your course; 
• You get energy from working with (international) guests; 
• You have a good command of the English language;