Marketing & Communication Manager - Full-time - nhow Rotterdam

Are you a Marketing & Communication Manager with a passion for creative hotspots, innovation and vibrant atmospheres? nhow Rotterdam is the artiest of urban hotels overlooking the Maas river and Erasmus bridge, and now firmly established as the most creative hotel in the city. 

social hub. design hotel. the place to be.   

nhow Rotterdam is an art themed lifestyle hotel. Alongside its other nhow siblings in Brussels, Milan, Berlin, Marseille, London, Amsterdam and Frankfurt, nhow Rotterdam is a disruptive and life-changing hotel experience. This hotel lives and breathes art, architecture and lifestyle in all its different states

What's in it for you (spoiler: a lot!) 

• Free online & offline training organized by our own University. 
• End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).  
• Employee rates starting from €36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops. 
• Team building events, trips and holiday parties.  
• The opportunity to grow within our company worldwide.  
• Salary based on your experiences starting from Horeca CLA scale 9. 

What part will you play in creating the unforgettable?

• Development and execution of the marketing & communications plan for nhow Rotterdam in conjunction with hotel director and brand manager
• Execution of marketing campaigns to raise brand awareness and increase sales. 
• Building marketing partnerships and develop joint promotions with other brands which support the nhow brand.
• Coordinate press trips, media visits, and photo/video shoots with the support of the Benelux PR team.
• Responsible for customer loyalty marketing.
• Manage the marketing budget, analyze ROI, and conduct market research to keep us ahead of trends.
• Development of hotel marketing and sales collaterals.
• Acquire high-reach influencers for collaborations to increase visibility of the hotel.
• Support all photo and film shoots, internal and external.
• Management of third-party marketing agencies.
• Plan and oversee events at the hotel and Elvy Gastrobar.
• Design and produce marketing collaterals and merchandise, working with external partners and agencies
• Collaborate with other nhow hotels and the Brand Manager on global initiatives.

What makes you the perfect fit for this bold journey? 

• A Bachelor’s/master’s degree in marketing & communication (CIM accredited/qualified preferred).
• 3+ years of experience in marketing & communications, ideally in hospitality or the service industry.
• Strong experience in social media management and content creation (graphic design is a plus).
• A creative networker with knowledge of local trends, events, and ideally connections within Rotterdam’s lifestyle & art scene.
• Fluency in English. Dutch and other languages are a bonus.
• Hands-on, analytical, results-driven, and resilient – someone who thrives in a dynamic environment.
• Confident with MS tools, tracking platforms, and social media tools (SAP is a plus).