F&B Supervisor - Full-time - NH Conference Centre Koningshof
Veldhoven, The Netherlands
As F&B Supervisor (f/m/d) you will support and represent the F&B Manager in his/her areas of activity. You coordinate and monitor the work processes in the F&B area and thus ensure quality assurance in accordance with Minor Hotels' standards.
What do we offer?
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Free online & offline training organized by our own University.
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End of year bonus (up to 100% of monthly gross salary) & refer-a-friend bonus (500 EUR).
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Employee rates starting from €36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
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Team building events, trips and holiday parties.
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The opportunity to grow within our company worldwide.
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Salary based on your experiences starting from Horeca CLA scale 6.
What are you going to do?
14:45 With a cup of coffee you prepare your shift and together with the morning supervisor you discuss the important things of the day.
15:15 After the handover you go through the day with the (Assistant) Food and Beverage Manager and discuss any specifics.
16:00 You check whether the preparatory work is going as instructed in all the outlets and assist where necessary.
17:30 After dinner with your colleagues, you ensure all outlets are ready for the evening rush and discuss any specifics with the kitchen, if needed.
18:15 Before the dinner rush starts, you support your colleague in setting up the meeting and event rooms for the following day.
19:30 During the peak hours in the outlets, you keep your cool and ensure all guests have an unforgettable experience and help the team achieving their goals where necessary.
20:15 You communicate with your colleagues from the Front Office/Duty Management whether they can assist with room service.
22:00 The majority of the guests have left the outlets and together with your team you discuss the planning for all the closing task and assist where necessary.
23:30 After sending the handover, you enjoy a well-deserved closing drink with your team and thank them again for all their efforts this evening.
What are we looking for?
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Helping guests puts a big smile on your face. The 'always a pleasure' mentality is second nature for you, and you are happy go the extra mile for our guests;
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You are a hard worker who has an eye for details, and you see a challenge in every situation;
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You have strong communication and organizational skills and have a good command of the Dutch and English language;
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You love to share your passion and in-depth knowledge of food and beverage with both guests and colleagues;
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You are a natural leader, and you have experience in leading a team of restaurant- and/or hospitality employees.